Terms & Conditions
These Terms govern your access to and use of Touch Factor Makeup’s website, products, and services.
Last updated: September 7, 2025
Introduction
Welcome to Touch Factor Makeup (“we”, “us”, “our”). By accessing or using our website, mobile experiences, or purchasing our products (collectively, the “Services”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the Services.
Eligibility
You must be at least the age of majority in your jurisdiction (generally 18 years) or use the Services under the supervision of a parent/guardian who agrees to these Terms.
Account & Security
- You’re responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate, current, and complete information.
- You must promptly notify us of any unauthorized access or security breach.
Orders & Pricing
- Placing an order is an offer to buy; we may accept or reject at our discretion.
- Prices, taxes, shipping fees, and discounts are shown at checkout and may change without notice.
- In case of pricing or availability errors, we may cancel or modify orders and will notify you.
- All orders are subject to product availability and payment verification.
Shipping & Delivery
- Estimated delivery timelines are provided at checkout and may vary due to carrier or regional factors.
- Risk of loss passes to you upon delivery to the address provided.
- Please ensure accurate address details to avoid delays or failed deliveries.
Returns & Refunds
We want you to love your purchase. Our returns/refund policy (if applicable in your region) will be stated on the Returns page. To be eligible, items must meet the listed conditions (e.g., unopened, unused, in original packaging) and be returned within the specified period.
Cancellations
Order cancellation requests may be accommodated if the order has not yet been processed or shipped. Once dispatched, standard return procedures apply.
Product Information
- We strive for accuracy, but colors/finishes may vary due to screen settings and lighting.
- Ingredients, usage directions, and safety notes should be reviewed before use.
- Discontinue use and consult a professional if irritation occurs.
Payments
- We accept the payment methods shown at checkout via secure gateways. We do not store full card details.
- By providing a payment method, you represent that you are authorized to use it.
- Orders may be cancelled for suspected fraud or payment issues.
Promotions & Coupons
- Promo codes are subject to specific terms, limited timeframes, and availability.
- Only one coupon/promo may apply per order unless explicitly stated.
- We reserve the right to modify or terminate promotions at any time.
User Conduct
- Do not misuse the Services (e.g., hacking, scraping, spreading malware).
- Do not post unlawful, infringing, or harmful content.
- Do not interfere with other users’ enjoyment of the Services.
Intellectual Property
All content on the Services, including logos, product imagery, text, graphics, and designs, is owned by or licensed to Touch Factor Makeup and protected by applicable IP laws. You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent.
Third-Party Links & Services
We may link to or integrate third-party websites and services. We are not responsible for their content, policies, or practices. Review third-party terms and privacy policies before using those services.
Limitation of Liability
To the maximum extent permitted by law, Touch Factor Makeup shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Services.
Indemnification
You agree to indemnify, defend, and hold harmless Touch Factor Makeup, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or misuse of the Services.
Governing Law & Disputes
These Terms are governed by the laws of India, without regard to conflict of law principles. Disputes shall be subject to the exclusive jurisdiction of the courts located in your designated operating city/state (update this to your actual jurisdiction).
Changes to Terms
We may update these Terms from time to time. Changes are effective upon posting on this page. The “Last updated” date reflects the most recent version.
Contact Us
For questions about these Terms, contact:
Email: support@touchfactormakeup.in
Phone: +91-9876543210
Address: Touch Factor Makeup, [Your Full Address, City, State, PIN]